This privacy policy will explain how Audrey & Coco uses the personal data we collect from you when you use our website.

1.0 What data do we collect?

Audrey & Coco collects the following data:

  • Personal identification information (name, email address, address)

2.0 How do we collect your data?

You directly provide Audrey & Coco with the data we collect. We collect data when you:

  • Place an order for our products
  • Sign up to our mailing list or refer a friend program
  • Contact us via our contact form or email

Audrey & Coco may also receive your data indirectly from the following sources:

  • When you order our products through 3rd party websites such as Etsy.

3.0 How will we use your data?

Audrey & Coco collects your data so that we can:

  • Process your order
  • Email you about special offers and new products – where your permission has been given to do this.

4.0 How do we store your data?

Your data for processing your orders is retained on the Etsy website – Etsy’s privacy policy can be viewed here – Our account on Etsy is password protected and never accessed on shared devices.

4.1 Marketing

If you have agreed to receive marketing information from Audrey & Coco, you may alway opt out at a later date. We hate spam as much as you do and will only ever send a maximum of 1 email per month.

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list.

If you no longer wish to be contacted for marketing purposes, please click here to opt out.

5.0 What are your data protection rights?

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled  to the following:

  • The right to access – you have the right to request copies of any data held about you.
  • The right to rectification – you have the right to request correction of any information about you that you believe is inaccurate or incomplete.
  • The right to erasure – you have the right to request that your data is deleted by us.
  • The right to restrict processing – you have the right to request that we restrict the use of your data.
  • The right to object to processing – you have the right to object to our processing of your personal data.

If you make a request for any of the above, we have 1 month to respond. If you would like to request any of the above, please contact our email hello@audreyandcoco.co.uk

6.0 Privacy policies of 3rd party websites

Our website contains links to other websites. Our privacy policy applies only to our website, so please refer to the privacy policies of the 3rd party websites. These include Etsy, used to process your transactions, and Mailchimp, to collect your data for email marketing purposes.

7.0 Changes to our privacy policy

Audrey & Coco keeps this privacy policy under regular review and places updates required on this page. This policy was last updated in January 2022.

9.0 How to contact us?

If you have any questions about our privacy policy, the data we hold on you, or to exercise one of your data protection rights please contact us.

The data controller of this website is: Emma Blaik T/A Audrey & Coco.

Telephone: 07736 284722

Email: hello@audreyandcoco.co.uk


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